BI-LO is excited to announce the implementation of a new DSD receiving system, SofTechnics SoftGrocer (SG) application. This system will provide enhanced functionality, improved data integrity and electronic DSD invoice reconciliation.

The new system will also provide DSD Vendors the ability to deliver their product to the stores quickly and efficiently through Direct Exchange (DEX) functionality, reducing check-in time and enabling electronic billing and remittance. Please contact the appropriate Perishables Category Merchandiser if you are DEX capable. While DEX is BI-LO’s preferred method of DSD receiving, it will continue to receive DSD vendors by the “receiver scan” method.

All Meat, Seafood, Deli, Bakery, Produce, & Floral DSD vendors will be received through the new DSD system. This changes the way Perishable DSD Vendors deliver product to the store. The key areas of change are listed below and apply only to stores with the new SoftGrocer application.

For more information, visit the Vendor Communication page of the vendor.bi-lo.com website. Detailed receiving guidelines, general updates, and the store roll-out schedule will be osted there soon.

1. All perishable DSD vendors will be received by the DSD receiver during store receiving hours, generally 7:00 a.m. to 3:00 p.m. Hours may vary – Check for store-specific hours.
    
2. Please make sure the DSD invoice contains the following information:
   • Invoice #
   • Total Invoice Dollar Amount
   • Total Invoice Quantity Count
   • Item UPC
   • Item description
   • Item pack / size
   
    
3. Credit for damaged or out-of-code product must be on a separate invoice.
    
4. Retail and Supply items must be on separate invoices using different vendor numbers.
    
5. Product with UPCs can be scanned at detail / line item level. The receiver will enter the vendor number, invoice number, total quantity and total invoice dollar amount. The receiver then scans each item, verifies the quantity & keys it into the system. Staging your product in the order listed on your invoice will speed the check-in process and make any discrepancies easily identifiable.
    
6. Random/Variable weight product can be received at summary level. The receiver will enter the vendor number, invoice number, and total invoice dollar amount. Check with the appropriate Category Merchandiser if you are not sure whether you are set up as detail or summary level receiving.
    
7. DSD receivers cannot adjust the BI-LO cost if a cost discrepancy is discovered. Call the appropriate category merchandiser to resolve the discrepancy. BI-LO will pay the lowest cost.
    
8. It is the Vendor’s responsibility to validate that the cost, deal, and store authorization information is accurate and up to date. Vendor-specific reports are available on the DSD Web page on the vendor.bi-lo.com website.
    
9. Authorized local produce suppliers will be received through the DSD system and paid through Corporate Accounts Payable. Deliveries from unauthorized local suppliers will not be accepted.

Thank you in advance for your support and cooperation as BI-LO implements this new DSD system.